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The great irony of the Web is
that to be successful online you must promote off-line.
As evidence, consider the
1997 holiday sales reported by America Online. Which products did best? According
to AOL, the five top sellers were offerings from such familiar names as
1-800 Flowers, Starbucks, Omaha Steaks, JCPenny, and Godiva chocolates.
Today and for years into the
future the Web will receive enormous attention while traditional media
will continue to draw the vast majority of all ad dollars.
For example, it is
widely estimated that Web advertising will reach $5 to $8 billion by
the year 2000. But what do these figures mean? Where is the context?
According to Robert J. Coen, director of forecasting for McCann-Erickson
Worldwide, US advertising
expenditures totaled $186.7 billion in 1997 -- up $11.5 billion from
1996, an increase which by itself is greater than the ad revenues
expected on the Web two years from now.
Why are advertisers pumping
dollars into traditional media? Because results are predictable,
audiences can be targeted, and because that's where most people
continue to get their information and ideas.
For site owners, good online
promotion translates into three core strategies:
- First, use traditional media. Include your Web
address on stationary and envelopes, brochures, newsletters, magazines,
news releases, programs, mailings, and ads. If a page and date can be
at the bottom of every magazine page, why not your Web address?
- Second, promote online. Register with leading search
engines, have a logo link button, and exchange links with members and
allied organizations.
- Third, make sure your site has value. Have a
members-only area with services and features that bring members to the
site again and again. Register conference attendees both online and off.
Start a news service with information delivered by e-mail -- and keep
an archive on your site.
The list goes on but the
basic point is this: Getting on a few search engines will not generate
enough promotion to assure maximum site activity. You need to promote
both online and off, and that means using traditional media to boost
online results. |